Higa

faq

Frequently Asked Questions

Here are our replies, advice and explanations.

Label design and ordering

First of all, you have to consider what type of label you need. Where and how you want to sew it on and what it should look like. It is also necessary to provide us with your logo in vector format, preferably as a PDF document.

You upload all necessary parameters on the website and approve the design, style and amount of labels. On the website, the preliminary order price is displayed based on the inupt parameters. The order is received by our graphic department. All data are checked and a programme for weaving machines is processed. Subsequently, the exact price of the goods is calculated and a preliminary delivery date is determined. You will receive all of these information in a form of an e-mail offer for your consideration and approval. The order is produced based on the offer approved by you.
The label is programmed, woven, cut, ironed, checked, packed and dispatched. Your product is always a unique prototype, and for this reason its processing takes a while. The ordinary delivery term is 14 days.

We ship labels to customers using courier services. As a standard payment for labels, we require a pre-payment or payment upon delivery. We deliver woven labels within 14 days. We deliver printed labels within 3 days. Customers having a VAT number receive the goods priced excluding VAT.

  • The largest dimension of a label we can weave is 20 cm.
  • For labels with ironed edges, the folding dimension is 0.75 cm on both sides.
  • The smallest size we can fold and iron by a half is min. 3.7 cm.
  • Based on mutually approved graphic design, the customer can ask for the production of 1 sample piece for each design free of charge in case the future order of that design exceeds 1000 pieces.
  • The price of the samples for smaller orders than 1000 pieces is €35.
  • In case of woven label, we only carry out one operation, i.e. either iron to ½ or iron edges. It is not possible to carry out both operations on one label.
  • Tape – labels are within a band coiled on a reel (suitable for sewing on as a tape)
  • Cut to pieces – individually cut labels, either using ultrasound-cutting or thermal-cutting technology
  • Cut to pieces and folded by ½ – cut labels are ironed by ½. Suitable for seam-sewing.
  • Cut to pieces with edges folded – label suitable for being sewed on a surface on the edges.
  • Cut to shape – suitable for flat-sewed symbols and logos.

For the purpose of labels retaining their shape, we can stiffen the labels by non-woven fabric or by gluing an industrial double-sided self-adhesive tape, thus making the labels self-adhesive.

We print labels on satin or nylon.

  • Satin – the tape to be printed on can be of white, black, red or creamy colour
  • Nylon – the tape to be printed on can be of white or black colour

Minimum width of the above mentioned labels are 1.5 cm to 10 cm in steps of 0.5 cm.

Yes, we can implement any graphic design on a label in case it is processed as an image. However, it is recommended that the image contains max. 8 colours and it is not a photo.

Labels are made of 100% polyester. Its colour range is unlimited, if you are willing to pay 250 EUR per special paint and wait approx. 30 days for the delivery from abroad. For less demanding customers, we have approx. 214 colour shades on stock, from which you can certainly choose some. You can also find a colour chart on our website. It serves for your approximate orientation regarding possibilities. If you choose a colour and mark it on a label, the paint of that colour will be applied on your labels. The product usually differs from the original idea within max. 1-2 colour shades, if at all. Should you have higher demands regarding colour, let us send you a photo of the selected colour by e-mail or a sample of the fabric by regular mail. We will be happy to assist you.

You can either pay a licence fee for treatment symbols or you can use a text not requiring a payment or you can use our treatment symbols which differ from the licensed ones and thus are free of charge.

Our technology enables producing woven labels having one dimension of max. 200 mm and the other one up to approx. 500 mm. In case of printed labels, the maximum width is 50 mm.
Should you wish to further process the label by folding its edges or folding it in the middle, the width is max. 50 mm.

When purchasing cloth, it is obligatory for the supplier to inform you what the composition of the cloth is and how to keep it clean.

For nice looking labels, we need a picture with the resolution of min. 1000×1500 pixels. It cannot be a photo!
The image can be of any format, preferably .jpg, .pdf .cdr or .ai.

Minimum ordering quantity for both woven and printed labels is 100 pieces. However, with such a small order you mainly pay for the preparation of the production. An ideal order consists of 1000 pieces, which can result in a very interesting price. However, we are able to produce even a million pieces.

A preliminary order price is calculated after inserting all parameters on the ordering website. We send customers the exact price after processing the order in our department. We are unable to create an exact calculation through our website as not all specific parameters are applied, so our staff need to process your order. However, the price difference usually does not exceed +/- 15%.

Technical information

According to the applicable law, the product must contain five treatment symbols, material composition data and the information regarding the country of origin.

A washtub symbol shows if it is possible to wash the textile product in washing machines or by hand. The numbers shown within the washtub depict the maximum wash temperature in degrees Celsius, which must not be exceeded. Washing at lower temperatures is possible.

A triangle informs, if it is possible to bleach the product. Bleaching is a procedure carried out in water medium before, during or after washing, whereas it requires the use of either chlorine or oxidation/non-chlorine bleaches for dirt and stain removal and/or improvement. Either active chlorine bleaches (e.g. Savo) or oxidation/non-chlorine bleaches are used, which are contained in universal laundry detergents. Oxidation/non-chlorine bleach cover a wide range of various active and non-active bleaches (e.g. oxidation detergents).

A square symbolises drying after the washing process. A circle within the square symbolises tumble drying. Lines within the square symbolise air-drying.

An iron – dots within the symbol mean the ironing temperature range. For standard irons, some fabrics are sometimes assigned to this setup range.

Professional cleaning the symbol informs about the possibility to use professional chemical dry or wet cleaning. The circle symbolises dry cleaning of textiles and wet cleaning procedures carried out by professionals. It provides information regarding various cleaning procedures.

Both woven and printed labels should be attached in a way that they do not fall off during use. Ideally by sewing them on. You can do it by hand or using a machine. Temporary labels may be sticked. For this purpose, we supply labels stiffened by double-sided adhesive tape.

Labels are produced of 100% polyester, which is very colour stable. The quality of the light stability corresponds to the evaluation 5 out of 6 when tested according to ISO 105 B6, which basically means that with normal use you will not notice a colour change even after 15 years.
Our labels meet the standards applied in the automotive industry.

If you order cutting labels to individual pieces or ironing their edges, they will not fray as we cut them using ultrasound or at high temperatures, by which the edges are welded. A label frays if you cut it using scissors.

The material used for the production of labels is strictly tested in authorised testing laboratories. We have been awarded the OEKOTex certificate, which is mainly focused on hygienic properties of materials. Our materials meet standard class 100, that means they are suitable for newborns. The labels are tested annually for light stability, cleaning resistance, washing resistance, abrasion resistance, resistance to changes in appearance and dimensions.

The labels withstand any procedures suitable for cloths. Care should only be taken when ironing. Max. temperature is indicated by 2 dots.

You haven`t found what you were searching for?

Do you need a help with your project?

We supply seven basic label types:

Type 1:

Flat cut label. When ordering, insert its basic planned dimension.

Type 2:

Flat label with folded edges. Extra 2×7 mm is added to the input size value.

Type 3:

After being folded to ½, the label is of ½ its size produced.

Type 4:

Label folded longitudinally is produced wider by 2×7 mm.

Type 5:

The label folded to ½ longitudinally. The suitable width equals to the double of the final dimension.

Type 6:

Laser-cut shaped label is cut from a flat surface having min. 5 mm larger dimensions on each side than the final label size. Max. shape surface is 100×100 mm.

Type 7:

TAPE – labels are supplied uncut in form of a tape.

HIGA Colour chart

HIGA color PRP3720
HIGA color Lurex gold
HIGA color Lurex silver
L9612
PSALG405
2002
2037
2054
2001

2074
HIGA color 2001

2014

F006

E5025

E3189

E3041

E5117

P2035

L9658

E3976

73014

F094

E3089
PSALG-SY70078

F022

E5011

E5001

E5108

E5093

H1665

N0165

P6687

E2015

E2039

E5426

E5070

F069

N0195

I7082

E91591

F110

I7084

740922

E5080

I5398

T251

E5002

CY008

E5116

E5039

F117

N8827

F116

P0037

I5399

F106

P2034

L3328

L9611

E5014

E5110

L0213

E2051

F053

H3242

P0753

F051

I5397

I3363

L0541

H1671

I5401

PSALG10001

E2073

N0693

F123

E2068

E20202

145496

P2454

I5403

N8191

I5396

H4170

I3722

H1663

E92373

N0164

I3362

L1216

E3011

I5405

E5079

P7824

F019

E3070

F013

E5077

I7083

F035

I5400

I5395

I3841

P89504

F025

I5406

PSAL67017

E2003

E2021

F002

H1666

F1429

H2237

H1129

H2238

L0212

CY005

F050

E5092

F041

E5055

L8837
PSALG-SY71104

PSALG1104

L3225

E5052

H1664

F058

E5112

F063

QA466

E5083

H1670

F049

F042

QA140

E7202

E7206
Should you have higher demands regarding colour, let us send you a photo of the selected colour by e-mail or a sample of the fabric by regular mail.